Remote Support with Smart Glasses
Location-independent real-time support with augmented reality.
Remote support is an innovative solution for service and maintenance processes in which data glasses enable real-time support. An expert connected remotely sees the same thing as the person on site via live video transmission and can thus provide quick and targeted support.
Knowledge is exchanged via video, audio, photos, screenshots, documents and visual markings.
The use of remote support solutions makes it easier to work on site and remotely and ensures significant increases in efficiency during maintenance and service operations.
The advantages and functions of the remote support solution
- Companies can react quickly and save time and travel costs
- Downtime of machines and systems can be reduced significantly
- Hands-free working through intuitive menu navigation via voice
- Uploading documents or images to the glasses is possible
- Freezing the screen and setting markers
- Using apps on the data glasses
Our data glasses portfolio
