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Remote Support with Smart Glasses
Location-independent real-time support via Augmented Reality.
Remote Support is an innovative solution for service and maintenance processes, where data glasses enable real-time support. A remotely connected expert sees the same thing as the person on-site via live video transmission and can thus provide quick and targeted support.
Knowledge exchange takes place via video, audio, photos, screenshots, documents, and visual markings.
The use of Remote Support solutions facilitates work on-site and remotely and ensures significant efficiency improvements in maintenance and service operations.
The advantages and features of the Remote Support solution
- Companies can react quickly and save time and travel costs
- Downtime of machines and systems can be significantly reduced
- Hands-free operation through intuitive voice-controlled menu navigation
- Upload documents or images to the glasses
- Freeze the screen and set markings
Use Case - Remote Support in skilled trades
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Remote Support with Smart Glasses
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